Last updated:

Use ExpressVPN on your devices.
Need a VPN or DNS for your device?
Get ExpressVPN Now
Use ExpressVPN on your devices.
One ExpressVPN account. All devices.
Get Apps for Free
Important: Some devices can be falsely detected as rooted. If you received the warning but you are not using a rooted device, you can safely ignore the warning.

The ExpressVPN app will warn you if you are using a jailbroken or rooted device which disables some of its essential security features, making your device less secure and more vulnerable to attacks. This also impacts ExpressVPN’s ability to protect your privacy and security.

To keep your device secure, we recommend you do the following:

  • Android: Disable root in the root manager app you used. If this is not possible, restore the original firmware of your device.
  • iOS: Restore the original firmware of your device.
Important: Restoring your device’s original firmware may erase its data.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

Back to top

Was this article helpful?

We're sorry to hear that. Let us know how we can improve.

What device do you need help with?

Examples: Android, Windows, Linksys router

A member of our Support Team will follow up on your issue.